[{"_1":2,"_313":-5,"_314":-5},"loaderData",{"_3":4,"_13":14,"_21":22},"root",{"_5":6},"honeypotInputProps",{"_7":8,"_9":10,"_11":12},"nameFieldName","name__confirm","validFromFieldName","from__confirm","encryptedValidFrom","jsu1cIXuRE5e/c/uBpdJw0YjJ1ds2n6izTFNFgcvN+Avl4+0Rxq+oUo=","routes/$partner/layout",{"_15":16,"_17":18,"_19":20},"productName","Capital Connect","partnerName","paysafe","isAuthenticated",false,"routes/$partner/faq",{"_23":24,"_26":27,"_304":305,"_312":18,"_17":16},"allProducts",[25],"FLEX_LOAN","faq",{"_25":28,"_189":190,"_236":237},{"_29":30,"_187":188},"sections",[31,84,98,150],{"_32":33,"_34":35},"title","How It Works","items",[36,42,49,52,55,58,61,66,71,76,81],{"_32":37,"_38":39},"What is ?","description",[40,41]," gives small businesses faster and easier access to capital compared to traditional commercial loans or merchant cash advances."," loans are fixed-fee and repaid via a percentage of your daily card sales. There are no periodic interest charges, monthly bills, late fees, or early payment penalties. Funds are deposited as soon as the next business day, allowing you to invest in your business right away – whether that means increasing inventory, purchasing equipment, hiring employees, or exploring new opportunities.",{"_32":43,"_38":44},"How do customers access loan offers?",[45,46,47,48],"We designed the entire flow to be simple:","1. Check your Dashboard or email for notification of a pre-approved offer. If one is available, you'll see an Apply Now button on the welcome page.\n2. Submit a quick application in your Dashboard. Applications are typically reviewed within one business day. If approved, you’ll be able to see your terms and select a loan amount up to the maximum you qualify for.\n3. Once you accept, we'll fund your bank account - typically within one business day. Begin using your funds!\n4. Repay automatically via a percentage of daily card sales. You can also make manual payments - or pay the loan in full - with no penalties!","The exact terms of your loan are always displayed on your Dashboard and can be found in the Pricing and Repayment Table in your loan agreement.","Please note: All loans through are issued by , and serviced by Jaris Lending, LLC.",{"_32":50,"_38":51},"How does applying for a loan affect my personal credit score?","It doesn't! We run a *soft pull*, which does not create an inquiry on your credit report. Though your personal credit score plays a role in qualifying, your offer is based primarily on your business' sales history.",{"_32":53,"_38":54},"Will my offer expire?","Yes. Your offer is good for a limited time with a specific expiration date. If your offer expires, you can email support through the Capital section of the Dashboard.",{"_32":56,"_38":57},"What can I use my loan for?"," loans are for business and commercial purposes only. Our customers use their loans to buy inventory or equipment, hire staff, open new locations, or help with temporary business cash flow needs.",{"_32":59,"_38":60},"How do I sign my agreement?","After you select your desired loan amount in the Dashboard, you will be directed to digitally accept (and download) your agreement.",{"_32":62,"_38":63},"Can I cancel my loan?",[64,65],"If you would like to cancel your loan **before** it has been funded, you can do so in the Dashboard.","*Please note: if you cancel your loan, a subsequent offer is not guaranteed.*",{"_32":67,"_38":68},"Does applying for a loan require collateral?",[69,70]," requires a Performance Guaranty where Owners are personally responsible for ensuring that the business meets the obligations of the loan agreement. Depending on the size of your loan, you may grant the lender a first-lien security interest in the assets of the business as part of the loan agreement.","If your loan is over $500,000, additional performance guarantees are required by any affiliated companies to your business or by your beneficial owners' affiliated companies (as defined in the loan agreement). If your company does not have any affiliated companies, then beneficial owners will be required to submit a Personal Guaranty. These conditions are subject to the specific terms of the loan agreement.",{"_32":72,"_38":73},"My credit report is locked. What should I do?",[74,75],"If your credit is locked or frozen, please contact Experian to allow our servicer, *Jaris*, to run the soft credit pull at the time you are completing the application. If they cannot perform the pull, the Jaris servicing team will contact you for assistance.","*Additionally, if you have a Fraud Alert on your credit report, the Jaris servicing team will reach out to verify your identity.*",{"_32":77,"_38":78},"Do I need to change anything about how I receive my sales?",[79,80],"No. With , repayments occur automatically as a percentage of daily card sales, so as long as you are processing as usual, your loan should be paid in full on time.","*Please note: if you move your card processing to another company, your account will immediately enter Default and the outstanding balance will be due in full.*",{"_32":82,"_38":83},"How can I obtain my current (or past loan) statements?","You can access statements for current or past loans via your Dashboard at any time.",{"_32":85,"_34":86},"Fees",[87,90,95],{"_32":88,"_38":89},"What interest charges or fees do I pay with ?","Unlike traditional loans, only charges a single, fixed fee that you'll know before you sign an agreement. No ongoing interest charges, no hidden fees, and no late fees.",{"_32":91,"_38":92},"What is that fee?",[93,94],"The fee is the *total borrowing cost*, which is the one-time fixed fee. This fee is the difference between your loan balance and the loan amount.","For Example:\nLoan Amount - $2,000.00\nFixed Fee - $300.00\nTotal Amount Owed - $2,300.00",{"_32":96,"_38":97},"How is my fee calculated?","The fee is a formula based on your sales history, your loan amount, and the repayment percentage.",{"_32":99,"_34":100},"Repayment",[101,106,109,112,115,120,123,126,129,132,135,138,141,144,147],{"_32":102,"_38":103},"How do I repay my loan?",[104,105],"Much like your card processing fees, repayments are automatically deducted from your settlement account as a percentage of card sales, until the loan amount and fee are paid in full.","This means repayment matches your business's cash flow - you pay more when business is strong; less if things slow down. The total amount owed ( loan amount plus fixed fee) never changes. You may also make manual payments to repay the loan from the Dashboard (with no penalties!).",{"_32":107,"_38":108},"Why do I need a separate FBO Settlement Account?","As a borrower of a flex loan, your repayment occurs as a percentage of your daily sales. To facilitate this, a new FBO settlement account is set up for you, where your daily sales will be deposited. We will withhold a percentage of your daily sales based on the withholding rate in your loan agreement. We will then transfer the remaining funds to your business’ bank account.",{"_32":110,"_38":111},"Do I need to do anything to set up this new settlement account?","No action is required from you other than reading and signing your loan agreement, which includes a Payment Instruction Notice. We will send the signed Payment Instruction Notice to Paysafe, notifying them that you have authorized the account change to the new FBO settlement account.",{"_32":113,"_38":114},"What does “for the benefit of” (FBO) mean? Is this actually my account?","An “FBO” account is a special type of bank account that allows one party to manage the funds in the account while another party legally owns them. In this case, the funds are legally yours. We will instruct the bank to split the funds in accordance with your loan agreement, sending the withholding rate (per your Loan Agreement) to repay your loan, and remitting the remainder into your business’ bank account.",{"_32":116,"_38":117},"Can I access my account directly to deposit or withdraw funds?",[118,119],"There is no way to deposit or withdraw funds from this account directly.","You can think of this account as a passthrough account. Your funds will briefly stop in the FBO account, where a portion will be used to repay your loan, and the remainder will promptly be sent to your normal bank account. Your funds will not sit in the FBO account for long.",{"_32":121,"_38":122},"Will I continue to get my money when I normally do?","Depending on your bank, there may be a small delay (typically one ACH window, which is generally a couple of hours) from when you typically would receive your funds. \n",{"_32":124,"_38":125},"When my loan is repaid, how do I change my settlement account back to my current one?","When your loan is paid in full, Jaris will notify Paysafe to revert the bank account back to your business’ bank account.",{"_32":127,"_38":128},"What is the repayment percentage?","The repayment percentage is the share of card sales that automatically goes toward repaying your loan.",{"_32":130,"_38":131},"Is there a minimum payment?","Your loan agreement includes the minimum amount you must repay each payment period (30 or 60 days). If your cumulative daily payments for that payment period happen to not meet or exceed the required minimum payment, you will need to make a manual payment in the dashboard to make up the difference.",{"_32":133,"_38":134},"What happens if I make no payment and don't meet the minimum?","If no payment is made your loan will enter Default. If a payment isn't made within 5 days of Default, we will auto debit your account the difference owed.",{"_32":136,"_38":137},"Can I make additional payments toward my loan balance, independent of my sales?","Yes. You are welcome to make additional payments or even pay the loan in full with no early repayment fee. You can make manual payments at any time in the Dashboard. Automatic payments as a percentage of your sales will continue, even if you make additional payments through the Dashboard, until your balance is paid in full.",{"_32":139,"_38":140},"Can I pay off my loan early?","Yes, you can submit prepayments or pay off your loan at any time at no additional cost in the Dashboard.",{"_32":142,"_38":143},"Will I see savings or have to pay an early repayment fee if I make additional payments?","No. Your fixed fee is determined at the time of application and won't change as a result of additional payments.",{"_32":145,"_38":146},"What is the difference between the loan maturity and the estimated payback period?","The loan maturity is the date on which the loan is due and can be found in your loan agreement. The estimated payback period is the period of time within which most loans are repaid, given the automatic deductions from card sales. Any outstanding balance due at the end of the term will be collected automatically via ACH.",{"_32":148,"_38":149},"Once I pay off this loan, am I eligible for a new one?"," will automatically evaluate your business for new offers once your loan is paid in full - no need to even ask! Rest assured, we are routinely reviewing your account for eligibility. Eligibility is based on a variety of factors related to your account, including payment processing volume, account history, and payment frequency.",{"_32":151,"_34":152},"Payment Logistics & Timing",[153,156,159,164,169,172,175,178,181,184],{"_32":154,"_38":155},"How long does it take to receive loan funds?","Once your application is approved, funds are transferred to your merchant bank account as soon as the next business day.",{"_32":157,"_38":158},"When does repayment begin?","Repayment begins the same day funds are deposited into your account. A fixed percentage of your daily card sales is automatically deducted and applied toward your loan balance as soon as sales occur, making repayment simple.",{"_32":160,"_38":161},"Why don't I see an offer in my Dashboard?",[162,163],"If you don't see an offer, your business isn't currently eligible for . Accounts are reviewed for eligibility on a daily basis; we will automatically update your Dashboard and notify you by email if you have an offer. Eligibility is based on a variety of factors related to your account, including payment processing volume, account history, and payment frequency.","*Please note: is unable to manually generate offers.*",{"_32":165,"_38":166},"Why was my application declined after receiving an offer?",[167,168],"After you receive an offer to apply for a loan through , your information goes through a verification process. The reason your loan was declined can be found in the email notice you received from [servicing@jaris.io](mailto:servicing@jaris.io)","We understand being declined can be disappointing, and we'd like to do our best to increase transparency behind this process.",{"_32":170,"_38":171},"What are the reasons for being declined?","There are various requirements that must be met in order to qualify for a loan. Some of the reasons for a loan to be declined include material changes in the company's health - such as delinquencies, drops in transaction frequency, bankruptcy, or significant drop in credit scores.",{"_32":173,"_38":174},"Why was I declined for an additional loan?","We review every offer on a case-by-case basis, independently from any current loan. Even though your most recent request for a loan through has been declined, it does not prevent you from becoming eligible for another one through in the future. We routinely review eligibility of our customers and if your business becomes eligible to apply for a loan again, you will see a pre-approved offer in your Dashboard. Offers are based on a variety of factors including payment processing volume, account history, and payment frequency.",{"_32":176,"_38":177},"Do you offer loans in all 50 States?","Yes. We provide loans to all 50 states, including Washington, D.C.",{"_32":179,"_38":180},"Why can't I obtain a loan for less than $25,000 if my business is in Rhode Island?","Rhode Island requires additional obligations for companies offering loans of $25,000 or less. We are working with state regulators to offer smaller loans but until then we can only offer loans greater than $25,000 to sole proprietors.",{"_32":182,"_38":183},"Why can't I obtain a loan for less than $10,000 if my business is in New Mexico?","New Mexico requires additional obligations for companies offering loans of $10,000 or less. We are working with state regulators to offer smaller loans, but until then, we can only offer loans greater than $10,000.",{"_32":185,"_38":186},"What if my business is having difficulty, or changes ownership/processing?","Please contact our servicing partner, Jaris Lending, LLC, immediately at [support@jaris.io](mailto:support@jaris.io) or by phone at (888) 802-2858 between 8 a.m. - 5 p.m. PST, Monday - Friday.","enabled",true,"INSTANT_PAYOUT",{"_187":188,"_29":191},[192,206,221],{"_34":193,"_32":205},[194,199,202],{"_32":195,"_38":196},"What are Instant Payouts?",[197,198],"Instant Payouts allow you to transfer funds to an eligible debit card or bank account within minutes of a transaction for a small fee. Funds will appear in the associated account within 30 minutes.","Funds that are not paid out instantly will be processed according to your account’s standard payout schedule.",{"_32":200,"_38":201},"How do I apply?","If you are eligible for Instant Payouts, you will receive an invitation to apply in your dashboard. Applications are typically approved within the same business day. Once approved, you can start using Instant Payouts immediately.",{"_32":203,"_38":204},"How does it work?","1. Complete the click-through application.\n2. Once your application is approved, go to your Financial Services Home Page and select the Instant Payout product to view the Instant Payout dashboard.\nAlso, if enabled, you can issue an Instant Payout directly from your home screen.\n3. Select the amount you want to receive. You can enter up to the maximum amount available, subject to daily limits.\n4. Funds are paid out immediately and typically arrive at your payout destination within minutes.","How it works",{"_34":207,"_32":220},[208,211,214,217],{"_32":209,"_38":210},"How do I know if I have eligible funds?","Eligible merchants will see an available payout amount in your dashboard.",{"_32":212,"_38":213},"How often can I take an Instant Payout?","Funds can only be transferred using Instant Payouts once per day up to $9,999.99 per day.",{"_32":215,"_38":216},"Why do I see this available balance? I did more in sales than reflected.","Instant Payouts can be initiated for amounts between $100 and $9,999. Eligible amounts are shown in your dashboard.",{"_32":218,"_38":219},"Where does my remaining balance go if I do not take an Instant Payout?","Any outstanding balance will naturally settle in your account within 1 - 3 business days, excluding bank holidays.","Instant Payout Eligibility",{"_34":222,"_32":235},[223,226,229,232],{"_32":224,"_38":225},"How much is the fee?","The fee is displayed on the modal for the payout amount and is viewable from your Instant Payout dashboard.",{"_32":227,"_38":228},"Why are my Instant Payout funds no longer available?","We frequently evaluate your transactions; if you don’t see funds, check back later. Once available, eligible funds will be displayed in your Instant Payouts modal.",{"_32":230,"_38":231},"When can Instant Payouts be initiated?","Instant Payouts can be initiated 24/7, including on nights, weekends, and holidays, and funds typically settle in the associated bank account within a few minutes but may take up to 30 minutes. Subject to available funds.",{"_32":233,"_38":234},"What if I have a chargeback?","If a chargeback occurs, your balance will carry over to the next day’s transactions to repay the outstanding balance. Frequent chargebacks may affect your eligibility for future Instant Payouts.","Fees and Other Questions","INSTALLMENT_LOAN",{"_187":20,"_29":238},[239,258,266,284],{"_34":240,"_32":33,"_256":257},[241,243,245,247,248,249,250,252,255],{"_32":37,"_38":242},[40,41],{"_32":43,"_38":244},[45,46,47,48],{"_32":50,"_38":246},"It doesn’t! We run a *soft pull*, which does not create an inquiry on your credit report. Though your personal credit score plays a role in qualifying, your offer is based primarily on your business’ sales history.",{"_32":53,"_38":54},{"_32":56,"_38":57},{"_32":59,"_38":60},{"_32":67,"_38":251},[69,70],{"_32":72,"_38":253},[254,75],"If your credit is locked or frozen, please contact Experian to allow our servicer, Jaris, to run the soft credit pull at the time you are completing the application. If they cannot perform the pull, the Jaris servicing team will contact you for assistance.",{"_32":82,"_38":83},"linkAnchor","how-it-works",{"_34":259,"_32":85,"_256":265},[260,261,263],{"_32":88,"_38":89},{"_32":91,"_38":262},[93,94],{"_32":96,"_38":264},"The fee is a formula based on your sales history, loan amount, and loan term.","fees",{"_34":267,"_32":99,"_256":283},[268,270,272,274,277,278,281],{"_32":102,"_38":269},"Loans are repaid through recurring bank (ACH) debits. Your agreement will outline the repayment terms and schedule.",{"_32":130,"_38":271},"Your loan agreement includes the minimum amount you must repay each payment period. If your cumulative payments for that payment period do not meet or exceed the required minimum payment, you will need to make a manual payment in the dashboard to make up the difference.",{"_32":133,"_38":273},"If you fail to meet the minimum payment requirement, your loan will enter Default. If a payment isn't made within 5 days of Default, we will auto-debit your account the difference owed.",{"_32":275,"_38":276},"Can I make additional payments toward my loan balance?","Yes. You are welcome to make additional payments or pay the loan in full with no early repayment fee. You can make manual payments at any time in the Dashboard. Expected payments or bank debits will continue, even if you make additional payments through the Dashboard until your balance is paid in full.",{"_32":139,"_38":140},{"_32":279,"_38":280},"Will I see savings or pay an early repayment fee if I make additional payments?","No. Your fixed fee is determined at the time of application and won’t change due to additional payments.",{"_32":148,"_38":282}," will automatically evaluate your business for new offers once your loan is paid in full. We are routinely reviewing your account for eligibility. Eligibility is based on various factors related to your Jaris account, including revenue, account history, and bank balances.","repayment",{"_34":285,"_32":151,"_256":303},[286,287,288,292,294,296,298,300,302],{"_32":154,"_38":155},{"_32":157,"_38":269},{"_32":165,"_38":289},[290,291],"After you receive an offer to apply for a loan through , your information goes through a verification process. The reason your loan was declined can be found in the email notification you received from [support@jaris.io](mailto:support@jaris.io).","We understand being declined can be disappointing, and we’d like to do our best to increase transparency behind this process.",{"_32":170,"_38":293},"There are various requirements that must be met in order to qualify for a loan. Some of the reasons for a loan to be declined include material changes in the company's health – such as delinquencies, decreasing revenue bankruptcy, or significant drop in credit scores.",{"_32":173,"_38":295},"We review every offer on a case-by-case basis, independently from any current loan. If your most recent request for a loan has been declined, it does not prevent future eligibility. We routinely review the eligibility of our customers. If your business becomes eligible for a loan again, you will see a pre-approved offer in your Dashboard. Offers are based on various factors, including revenue, account history, and bank balances.",{"_32":176,"_38":297},"We provide loans in all 50 states.",{"_32":179,"_38":299},"Rhode Island requires additional obligations for companies offering loans of $25,000 or less. We are working with state regulators to offer smaller loans, but until then, we can only offer loans greater than $25,000 to sole proprietors.",{"_32":301,"_38":183},"Why can’t I obtain a loan for less than $10,000 if my business is in New Mexico?",{"_32":185,"_38":186},"payment","bankInfo",{"_306":307,"_308":309,"_310":311},"id","FIB","name","First Internet Bank of Indiana, Member FDIC","websiteUrl","https://www.firstib.com/","rawPartnerName","actionData","errors"]

Help & FAQ

Loan and Repayment

How It Works

Fees

Repayment

Payment Logistics & Timing