FAQ
FAQ
Sign In
Open main menu
FAQ
Contact Us
Sign In
FAQ
Flex Loan and Repayment
How It Works
What is Capital Connect?
How do Capital Connect customers access loans?
How does applying for a Capital Connect loan affect my personal credit score?
What can I use my loan for?
How long does it take to receive loan funds?
How can I obtain my loan statements?
How do I sign my agreement?
Does applying for a Capital Connect loan require collateral?
My credit report is locked. What should I do?
I have a fraud alert on my credit report, what should I do?
Do I need to change anything about how I receive my sales?
Will my offer expire?
Fees
What fees do I pay with Capital Connect?
What is the fixed fee?
How is my fee calculated?
Repayment
How do I repay my Capital Connect loan?
What is the repayment percentage?
When does repayment begin?
Is there a minimum payment?
What happens if I do not make a payment and don't meet the minimum?
Can I make additional payments toward my loan balance, independent of my sales?
Can I pay off my loan early?
What is the difference between the loan maturity and the estimated payback period?
Settlement Accounts
What is a Settlement Account?
Do I need to do anything to set up this new Settlement Account?
What is a “settlement account”? Is this actually my account?
Can I access my settlement account directly to deposit or withdraw funds?
Will I continue to receive my money when I normally do?
Other Questions
Once I pay off this loan, am I eligible for a new one?
Why was my application declined after receiving a pre-qualified offer?
What are the reasons for being declined?
Do you offer loans in all 50 States?
Why can't I obtain a loan for less than $25,000 if my business is in Rhode Island?
Why can't I obtain a loan for less than $10,000 if my business is in New Mexico?
Why can't I obtain a loan for less than $5,000 if my business is in Ohio or South Dakota?
What if my business changes ownership or processor?
Jump to a Section
Flex Loan and Repayment
How It Works
Fees
Repayment
Settlement Accounts
Other Questions